Delivery & Shipping Policy

At SmartBazar, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy to understand how we process and deliver your orders.

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding Sundays & public holidays)

• Once your order is processed, it will be shipped immediately

• You will receive an order confirmation and shipping update via email/SMS

2. Delivery Time

• Estimated delivery time: 5–12 business days across India

• Metro cities may receive orders faster (3–7 days)

• Remote or rural areas may take slightly longer

Note: Delivery times are estimates and may vary due to courier delays or external factors.

3. Shipping Charges

• Free Shipping may be available on selected products or offers

• Standard shipping charges (if applicable) will be shown at checkout

• No hidden charges – prices are inclusive of applicable taxes

4. Cash on Delivery (COD)

• COD is available on select products and locations

• A small COD fee may apply (if mentioned at checkout)

• Please ensure availability at the time of delivery

5. Order Tracking

• Once shipped, you will receive a tracking ID/link via email or SMS

• You can track your order in real-time using the provided link

6. Delivery Partners

We work with trusted courier partners to ensure safe delivery of your orders.

7. Delays & Exceptions

Delivery may be delayed due to:

• High order volume or sale periods

• Weather conditions or natural disruptions

• Courier/logistics issues beyond our control

SmartBazar is not liable for delays caused by such external factors, but we will always try to assist you.

8. Incorrect Address

• Please ensure your shipping address is correct at checkout

• We are not responsible for delays or losses due to incorrect addresses

9. Failed Delivery Attempts

• Our delivery partners may attempt delivery multiple times

• If delivery fails, the order may be returned to us

• Re-shipping may require additional charges